Terms & Conditions

1. Company Information

Hill Auto Care
629 CR 225
Oxford, MS 38655
United States
Phone: +1 281 541 7785
Email: info@hillautocareservices.com

We specialize in Ford and Lincoln vehicle diagnostics, repair, and maintenance services.

2. Use of Website

By using our website, you agree that:

• You are at least 18 years old

• The information you provide is accurate and complete

• You will not use the website for unlawful purposes

• You will not attempt to damage, disrupt, or interfere with website functionality

We reserve the right to restrict or terminate access if misuse is detected.

3. Service Appointments

When booking a service appointment:

• Appointment times are estimates and may vary

• We reserve the right to reschedule due to emergencies or operational reasons

• Customers must provide accurate vehicle details

• Vehicles must be legally owned or authorized by the customer

Failure to provide accurate information may result in service delays or cancellation.

4. Estimates & Pricing

• All quotes provided are estimates unless stated otherwise

• Final pricing may vary depending on additional issues discovered during diagnostics

• Customers will be notified before proceeding with additional repairs

• Prices are subject to change without prior notice

Diagnostic fees may apply even if repairs are declined.

5. Payments

We accept approved payment methods at the time of service completion.

Payment terms:

• Full payment is due upon completion of service

• Late payments may incur additional fees

• We reserve the right to retain possession of the vehicle until payment is made in full (mechanic’s lien rights as permitted by Mississippi law)

6. Warranty Disclaimer

Hill Auto Care provides workmanship warranties where applicable.

However:

• Warranty does not cover misuse, accidents, or neglect

• Warranty does not apply if repairs are altered by another mechanic

• Manufacturer parts warranties are subject to supplier terms

Except as expressly stated, all services are provided “as is” without guarantees beyond applicable law.

7. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• We are not responsible for pre-existing vehicle conditions

• We are not liable for delays caused by parts availability or third-party suppliers

Our total liability shall not exceed the amount paid for the specific service.

8. Customer Responsibilities

Customers agree to:

• Remove personal belongings from vehicles

• Disclose known vehicle issues

• Maintain proper insurance coverage

• Ensure safe vehicle condition prior to service

Hill Auto Care is not responsible for loss of personal items left in vehicles.

9. Cancellations & Refunds

Appointments may be canceled with reasonable notice.

Refund Policy:

• Deposits (if applicable) may be non-refundable

• Diagnostic fees are non-refundable

• Refunds for services already performed will not be issued

10. Intellectual Property

All website content including:

• Text

• Logos

• Graphics

• Service descriptions

are the property of Hill Auto Care and may not be copied or reproduced without written permission.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites.

12. Privacy

Use of this website is also governed by our Privacy Policy and Cookie Policy.

By using our website, you consent to our data collection practices as outlined in those policies.

13. Google Ads & Marketing Disclaimer

We may use:

• Google Ads

• Conversion tracking

• Remarketing technologies

These tools help us measure advertising performance and improve services. Use of our website constitutes consent to these tracking technologies as described in our Cookie Policy.

14. Governing Law

These Terms & Conditions are governed by the laws of the State of Mississippi, United States.

Any disputes arising under these terms shall be resolved in the courts located in Mississippi.

15. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of any changes.

16. Contact Information

If you have questions about these Terms & Conditions, contact us:

Hill Auto Care
Oxford, Mississippi
Phone: +1 281 541 7785
Email: info@hillautocareservices.com